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- Why can't I change the name of one of my co-authors?
- It is the first time I submit an article and I do not know who are the reviewers. How can I persue more information about them?
- My article was evaluated and now I need to include corrections. I did the corrections and I would like to resubmit now but I don't how to proceed. Should I send as a new submit?
- I can't find the manuscript I submitted. What happened to my manuscript?
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ID #1048
I can't find the manuscript I submitted. What happened to my manuscript?
The most common cause is that you have logged with a different e-mail than the one you used when you submitted your manuscript. To correct this situation send an e-mail to suporte@submitcentral.com.br and inform your full name and your preferred e-mail to access the system. The support team will merge the accounts without data loss and inform you and the corresponding reviewer.
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Related entries:
- I need to redo the avaliation of a manuscript but did not quite understand the procedure. By accessing the review panel, I see the form for evaluation already completed at the time of my first analysis. Therefore, to send new analysis should I delete all the text of this form? Won't I lose the record of my first avaliation? Couldn't I see it to check and compare with what was resubmitted by the authors?
- How to find more information of a possible reviewer?
- I received a file from a reviewer and he would like to include it in the evaluation. How to proceed?
- Why can't I change the name of one of my co-authors?
- In one of the articles, the authors submitted 2 files and I have corrected both. However, the system accepts only one file to upload. How can I upload the second file?
Last update: 2010-02-01 12:56
Author: Fernanda
Revision: 1.0
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