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- One of the reviewers required an extended period to be able to finish the review and also, stop sending daily reminders. How do I arrange this in the system?
- How to find more information of a possible reviewer?
- After sending the evaluation of “aprove with small corrections” to the author he sent the corrected file through system but the file still has errors. I wrote for the author asking to change the file but the answer was he is not able to resubmit the file.
- I am not finding how to send a thanks letter to the reviewer. How do I do?
- I received a file from a reviewer and he would like to include it in the evaluation. How to proceed?
- I noticed there is a reviewer registered with more than one e-mail on the system. Is this a problem?
- How to add a reviewer in the submission system?
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Editorial Assistant Panel
ID #1042
I noticed there is a reviewer registered with more than one e-mail on the system. Is this a problem?
Yes, this could cause the reviewer to have access to fewer manuscripts in his reviewer panel than he was actually invited to evaluate. Also the statistics for that reviewer will be distributed among each of his e-mails. To correct this situation send an e-mail to suporte@submitcentral.com.br and inform that the reviewer has multiple e-mails registered on the system. The support team will merge the accounts without data loss and inform you and the corresponding reviewer.
Related entries:
- Por que eu não posso alterar o nome de um dos co-autores?
- Como obter mais detalhes sobre um possível revisor?
- É a primeira vez que submeto material para publicar e não sei quem são os revisores. Como consigo os dados deles?
- Esqueci de anexar um arquivo na avaliação de um trabalho e já submeti o parecer. O que fazer?
- Como adicionar um novo editor ao sistema de submissão de artigos?
Last update: 2010-02-01 12:39
Author: Fernanda
Revision: 1.2
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